Nomad Vacations – Privacy Policy
At Nomad Vacations, your privacy is important to us. We believe you have the right to know how your personal information is collected, used, stored, and protected. This Privacy Policy explains the type of information we collect, why we collect it, how we use it, and the measures we take to safeguard your data.
By using our website, booking with us, or engaging with our services, you agree to the terms described in this policy. If you do not agree with this policy, please refrain from using our services.
1. Collection of Personal Information
Personal information refers to any details that can identify you as an individual. We may request personal information directly from you or receive it via third parties (such as partner travel providers) only with your consent or as permitted by law.
You may provide personal information in the following situations:
When booking trips, flights, accommodation, or tours through our website or directly with our team
When registering for our services, subscribing to our newsletters, or participating in promotional offers
When entering contests, completing surveys, or responding to feedback requests
When communicating with us via email, phone, social media, or in person
We only collect information necessary for booking, service delivery, or legal compliance, and we take reasonable steps to ensure it is accurate and secure.
2. Use of Personal Information
Your personal information may be used to:
Process bookings, inquiries, payments, and confirmations
Coordinate with third-party suppliers (airlines, hotels, activity providers) to deliver services you’ve purchased
Send important updates, itineraries, trip changes, and travel alerts
Share product updates, promotions, and special offers (you may opt-out anytime)
Improve our services, website experience, and customer communications
Conduct research, analytics, fraud prevention, and quality assurance
Comply with legal obligations and respond to lawful requests from authorities
We may process your information in or outside your country of residence if required to fulfil your booking or as permitted by applicable data protection laws.
3. Use of Non-Personal Information
Non-personal information does not identify you directly. It may include your browser type, operating system, device type, IP address, approximate location, and browsing patterns on our website. We use this to:
Improve website performance and user experience
Analyse trends and preferences
Enhance marketing relevance and service offerings
Maintain website security and prevent misuse
4. Cookies & Similar Technologies
Our website uses cookies and tracking technologies to:
Personalise your experience and remember your preferences
Improve site performance and measure user engagement
Support secure login sessions and prevent fraudulent activity
You can disable cookies in your browser settings, but certain features may not function correctly. Cookies do not capture sensitive financial or identification data, and we do not sell cookie data to third parties.
5. Disclosure to Third Parties
We only share personal information when necessary to provide our services or as required by law, including with:
Service providers such as airlines, hotels, tour operators, and transportation companies to fulfil bookings
Payment processors to complete transactions securely
Legal authorities when required to comply with applicable laws or protect our rights
We do not sell or rent your personal information to any third party. Where third parties process your data, they are contractually bound to maintain its confidentiality and security.
6. Cross-Border Data Transfers
Because we work with global partners, your personal information may be transferred and stored in countries outside your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.
7. Data Security
We use industry-standard security measures, including encryption, access controls, and secure servers, to protect your personal data from unauthorised access, loss, or misuse. While no system is 100% secure, we regularly review and update our practices to reduce risks.
8. Data Retention
We retain personal information for as long as necessary to:
Fulfil the purposes described in this policy
Comply with legal and accounting requirements
Resolve disputes and enforce agreements
You may request deletion of your data, but certain records may need to be retained for legal or operational reasons.
9. Your Rights
Depending on where you live, you may have specific rights regarding your personal data. We are committed to helping you exercise these rights and will respond to all valid requests. Your rights may include the ability to
Access Your Data: Request a copy of the personal information we hold about you.
Correct or Update Your Data: Ask us to correct or update any of your personal data that is inaccurate or incomplete.
Withdraw Consent for Marketing: You have the right to withdraw your consent for marketing communications at any time. This can usually be done by clicking the "unsubscribe" link in our emails, or by contacting us directly.
Request Deletion: Ask us to delete your personal information. Keep in mind that we may have to keep some data for legal or business reasons.
10. Changes to This Privacy Policy
Nomad Vacations reserves the right to update or modify this policy at any time. Significant changes will be communicated via email or posted prominently on our website. Continued use of our services after changes indicates acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: (email, phone number, and info@thenomadvacations.com).